Preferred Provider Organizations (PPO)
Covet Health collaborates with various healthcare provider networks known as PPOs. This network includes a wide range of healthcare professionals, such as doctors, hospitals, and other providers. However, the specific network partners may depend on the employer's chosen plan, so it's always a good idea to reference the plan documentation for additional details. These in-network providers have agreed to offer their services to our members at reduced rates, thereby considerably lowering your out-of-pocket healthcare expenses.
Finding In-Network Provider
To locate in-network providers, members can use the Covet Health mobile app. After logging in, navigate to the 'Find a Provider' section on the side menu. A member can search a provider by group or individual and also filter by specialty, location, and more. You can also find a provider by logging into the member portal.
Out-of-Network Providers
While members may have the choice to use out-of-network providers, it's important to understand that doing so may result in higher out-of-pocket costs. In-network providers have agreed to negotiated rates, which can substantially reduce the cost of care. However, out-of-network providers are not under these agreements and may charge higher fees. Furthermore, some services may not be covered when performed by out-of-network providers. Therefore, we strongly advise considering these factors when choosing a provider.
Need More Information?
For further inquiries or more detailed information, please don't hesitate to contact the Covet Health Care Navigation team via the Covet Health mobile app, member portal, or call at +1 (909) 315-4751. They are always prepared to assist with any provider network-related questions!
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